Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Massey is a very professional, reliable, and responsible company. From our first meeting with Mark we knew we had chosen the right company. Kudos to Marissa in the office for keeping us informed, Jessica in accounting for making everything easy, Brad for organizing a smooth operation, John for his onsite work, and Warren for superior follow-up. We were impressed with the safety bars that were installed for taking the old roof off. I have not seen any other roofer take that safety step. We also liked liked the fact that one of the crew went around the driveway a couple of times every evening with a large magnet to pick up nails, screws, etc. Massey's crews cleaned up every evening so there was never a mess. Can't recommend Massey high enough. They are really good. ~ Scott W

We are very fortunate and grateful to have been highly recommended to Massey Construction for our roof replacement. From Josh, their manager, to Mark, the owner, they were an absolute pleasure to work with. Not only did they assist in getting the job fully approved by our insurance company, which had originally denied our claim, they most importantly did a fantastic job on replacing our roof in a very timely and professional manner. Happily, we have received innumerable favorable comments from our neighbors as to the final appearance of our new tile roof as well as to the work ethic, cleanliness, and organization of their employees. It is very obvious why Massey has been consistently been voted "The Best Roofing Company" in Southwest Florida. ~ Nancy S

After Hurricane Ian, we had to get a new roof. We called and got several estimates for our roof. Julio Gonzalez of Massey Construction came to our home and inspected our roof. He took the time to explain how the process would work and what we needed to do . He is very professional, prompt, and honest. He also has a wonderful personality and smile. He kept us informed of the progress and timing of the repairs. They have been a great company to work with. Everyone from the crew that did the tear off to the crew that put the new shingles on were very kind and professional people. They left the yard and our home looking beautiful! Thank you again for everything. You have been a complete blessing to work with, Julio Gonzalez😊 Mark and Kim Jones Now we just have the gutters to do with Massey and then we will be done. ~ Kimberly J

We were selling our home and were surprised by an inspection report that indicated roof damage we didn't know about, all of this during the holidays. We needed an impartial, professional report on the situation quickly and, within 1 day of the request and during the holiday break, highly experienced roofing expert John Zumaeta gave us a thorough report of findings and enabled us to make an intelligent and fair counter offer and then complete the inspection phase of the sale. John was thoughtful, honest, diligent and a pleasure to work with. I highly recommend him and Michael who took our initial call on his day off and coordinated the consultation. This company is well run and communicates well and I highly recommend and thank them. ~ Sue M

After being hit by Hurricane Michael, I was in a situation where someone was illegally using Massey Construction Group's name, insurance, and license information for their personal gain. Once I found out what was going on, with the help of Mark Massey and a subsequent investigation, we had the individual arrested and my money (thankfully) returned. Mark Massey then worked directly with me to ensure my home was repaired to look as nice as it did before the storm. I could have been in a much worse situation, but thanks to him and I working together, everything worked out wonderfully. Unfortunately, the other individual had used Mark's name in a very high number of illegal contracts and so I am putting it out there that the ACTUAL company does amazing work with amazing response time and communication. ~ Joshua N

Massey Construction Group gets our 5-star rating. We had the pleasure of working directly with Mark Massey who could not have been more helpful. From start to finish the Massey Group help us through the entire process of working with our insurance company; tile selection – we got a beautiful clay roof; and gutter installation. Any time we had a question, Mark was available to discuss, and he was extremely accommodating and easy to work with. We would and have recommended Massey Construction to our friends and neighbors and those that have used Massey are equally as pleased with the level of service and end product. Our thanks to Mark Massey, we would definitely contact him again if we were in need of his services. ~ Linda T

All we can say is honest, prompt and professional. Go local and call Massey, don't speak to the storm chasers. Days after the storm we were busy helping neighbors and addressing our local businesses needs first, so we had not yet been up to personally inspect the roof. We had no visible leaks but our solar panel was in our driveway and heard banging throughout the whole storm. A neighbor had a non-local roofer on my roof and stated I had numerous cracked tiles and have a claim. Another stated I needed work done (neighbor was pushy and so I let them see). Finally, my husband got the time and called Massey knowing that we would go that route either way. He came out, inspected and told us we had no roof damage, just solar damage. Thank you Mark, it just shows you the opportunist that exist when a disaster strikes. ~ Sarah V

Massey Construction put a new roof on my house due to damage as a result of Hurricane Ian. Warren Grewal, the representative, was personable, very professional and thorough. Prior to the roof replacement, Massey fixed the leaks so the would be no additional damage. Work included replacement of a clay tile roof, replacement of gutters and soffits. The project manager was always responsive and returned my calls within minutes every time I called. Both Warren and his team did a very good job and completed the work on time and with high quality work. Construction is always difficult after a natural disaster. I am grateful to the company and all of his staff that worked on my house. ~ Jason S

Massey did a great job on my roof when Hurricane Ian caused damage. They were with me every step of the way. Their estimate was thorough. They worked with me to get the insurance company to appraise the damage and when the insurer didn’t live up to their policy, they referred me to an attorney that could represent my interests. When it was time to install the new roof, their staff made sure I knew what was going on during each step of the process and quickly responded to any questions and concerns that I had. I found it was easy to work with them whether I was in Florida or up north. I have recommended them to several of my neighbors and have had similar experiences. Great job Massey! ~ Steve R

Warren G.with Massey was always accessible and kept in close contact with me from the minute he came on board to manage the install process of my flat tile roof. He was detail oriented and reliable and kept me in the loop and informed. Warren aka "the Fixer" worked with me every step of the way. He made a number of on site visits if I had questions and was professional and very personable. Warren thank you so much!! Was an interesting project from start to finish. I learned a lot. I give Massey 5 ⭐️⭐️⭐️⭐️⭐️also for the final product. They have outstanding, skilled crews who have perfected their craft and take pride in their work. Thank you, Warren, and the crew for all you did!! ~ Lee A

Massey roofing was recommended by a neighbor and satisfied customer. What impressed me most about the Massey Team is that from the beginning they took ownership of the entire project and managed every detail--from the initial inspection to photo documentation of roof damage to filing the claim and the most tedious part--negotiating the settlement with the insurance company's lawyers. Once a settlement was reached the roofing crew swung into action ordering materials, filing permits and ultimately installing my new roof in less than a week. Based on my very positive experience I would not hesitate to recommend Massey Roofing Services to anyone in need of roof replacement. ~ Mark D

Massey Construction Group appeared to do repairs to several homes in my neighborhood. The day after the storm his crew was on several roofs here and checked many roofs that were not on my list. No other roof companies have done this in our gated community as of yet, a week after the storm. His crew is always professional, efficient and willing to do whatever is asked of them. These attitudes come from the top...Mark Massey, owner, instills these ethics on his crews as Mark always does everything as top notch work and superior communication. Massey Construction Group deserves an A#1 Hire them and I know you will agree. Nancy Bouthilette, Fort Myers, FLp ~ Nancy B

I highly recommend Massey Construction to anyone in need of a profession business experience. From day 1 to the finish day, Mark Massey did exactly what he said he would do and more...he went above and beyond to get the job done in the time frame he committed to. Massey Construction was referred to me by a friend and I could not be more pleased. I have had Massey work on 3 properties so far and each one was a perfect experience from start to finish! GREAT JOB!!! He answers his phone and will do what it takes to get the job done time and time again. When it is time for the inspection, no time delays ever. He has an entire crew friendly and respectful people on the job at all times! ~ Barbara S

If rating went up to ten stars, I would without hesitation give Mark Massey and Massey Construction Group all ten stars! Words cannot express how satisfied my husband and I are with Massey Construction. If star ratings went up to 10, that’s what I’d give Mark Massey and Massey Construction Group! Mark is a well spoken honest man who only had our best interest at heart. He treated my husband and I like family. He not only replaced my roof but took care of all damages that occurred inside my home such as water damage to walls and ceilings. He worked with our insurance company to cover as much of the cost as possible. My roof looks amazing as does the inside of my home. Thank you so much for everything Mark. You and your company are #1 in my opinion. You are the only company I would ever consider recommending to anyone who is in need of a new roof. ~ Jennifer V

This is a great company. I had a roof leak and needed some broken tiles replaced. Julio, came out and did an evaluation/inspection. Within a 1/2 hour he knew exactly what was needed. He inspected my entire roof and did not TRY TO FIND unnecessary repairs. He was very honest and straight to the point. The next morning I had an estimate. I was very satisfied with the estimate and signed right away. The next morning Julio and Tom arrived to begin the work. Tom was a very efficient and informative worker. At the end of the day my roof was complete. I could not believe how quickly my situation was resolved. From beginning to end. 3 days maybe. And just in time as it started raining later that week. I think they knew this and took into consideration. I greatly appreciate their work and dedication to get it done. Great company. Ask to speak to Julio and have Tom do the work. I am very pleased. Thank you ~ Grant L

We brought in Massey construction to replace our roof after hurricane Ian. Their Sales & Operations Manager, Mr Warren Grewal came out to inspect the extent of our damage. we assigned the job to Massey because of Mr Grewal. You simply felt that Massey had you covered. As things turned out we experienced a major health crisis. Upon explaining our situation and seeing if there was a way to get the job done faster Mr Grewal immediately took control switched us to a standard roofing contract. Within a few weeks the roof was up. Massey and Mr. Grewal exceeded our expectations. If you are looking for quality workmanship, fair pricing and a company that puts their clients needs first them Massey Construction will go the extra mile for you. I will always recommend Massey. Just one last note. To Mr Grewal, thank you for your guidance, patience and advice. You made a difficult time a lot less stressful. ~ Alex A

When we first called Massey Roofing we thought we had just a few damaged tiles. We were quickly informed that the damage from hurricane Irma was far more extensive. When the insurance adjuster looked at the roof he said it was a total loss. I’m glad I called Massey when I did or I would have had to pay for the whole new roof myself. The communication on every part of the job was exceptional. I was notified before each part of the job was going to be completed and even received pictures of the work as they progressed. Mark and his teamed showed an incredible amount of respect for my property and me. They cleaned up after each day’s work and carefully checked for nails on the ground every day. If you suspect you have tile damage from hurricane Irma, call them quickly before it's too late. The final product looks far better than I ever expected. Thank you Massey Construction Group. ~ Don A

Massey Construction Group went above and beyond to replace a roof in time for a closing on my house. I received a 12-day closing cash offer on my home that coincided with a post-Irma insurance claim that was approved the same day for a full roof replacement. Massey bent over backwards to replace the entire shingle roof with gutters, and even hired a structural engineer, a cost which they covered, so that my closing could happen on time! The work-ethic, efficiency and responsiveness of Massey for the trade was unlike anything I'd ever seen. I strongly recommend Massey Construction for Lee & Collier county projects! ~ Bryce C

Mark Massey and his crew did exceedingly beyond the call of duty in every way! In being trustworthy, kind, prompt and generous spirited etc. the list goes on. They are experts and extraordinary in their ways and work. From the moment Mark Massey was contacted it was like a miracle was taking place! Everything was precisely done. I am so greatful there are men like this to call upon for help here in Florida. It is an honor and a privilege to have found them. Clearly, I HIGHLY RECOMMEND MASSEY CONSTRUCTION GROUP INC. Thank you again for all you did for me! And obviously for all others who, in their time of need, call upon you! ~ jeanne p

This company and the Man behind it are simply incredible. With my construction background, knowing the games played within, this is possibly last HONEST person in South Florida! Got insurance problems? Not with Massey Construction, they will mitigate it and provide a very personal solution. My new roof is excellent and the talk of my neighbors. Amazing results. I would like to add that his roofing crew is very professional/courteous. They source the finest materials (real Spanish tile), that arrive when scheduled. Look no further than Massey Construction. Local and FloGrown. You will not be disappointed. Thanks for everything Mark. ~ Mod M

Within just a few days of Cat 4 Hurricane Ian Massey roofing had the damaged metal off my roof of my Fort Myers office and had us patched and ready to open for business. This was my second experience with Massey. The other was in our office park in Bonita Springs where he bailed us out after another roofing company left us midway through replacement on 15 stand alone office buildings each 5200 sf. Massey amazed me with the speed and professionalism of their work. After a year looking at bare peel and stick he completed the job in less than a month! Don’t look anywhere else. Joseph MAGNANT MD VEIN SPECIALISTS. ~ Chris M

Massey removed old roof and installed new roof. I want to give a shout out to Heather Powell. I was so stressed out needing a new roof. She always emailed me back and let me know what was going on. When our permit was approved I think she was excited as we were. The whold process was very professional. After first day I met Warren he came taking pictures of roof removal. The next day I met Rusty and he was on it. For some reason the guys didn't all have their safety gear on. He sent them all home. The next day they all had it on. I would recommend Massey with a 9.5. Their people are exceptional. Thank you for your hard work! ~ Sandra L

Warren was absolutely amazing throughout my entire experience. From the start he explained the process, answered all of my questions, and ensured I received regular updates on material availability and work schedules. He worked around my schedule and accommodated my requests coordinating the various groups involved. There was no pressure to utilize their services. Warren simply outlined Massey's process, put me in touch with numerous referrals, and let their work speak for itself. Every reference I spoke to had nothing but high praise and now I'm one of those people. If you want a roofer that provides a quality product and superior customer service, then you want Massey Construction Group. I look forward to their expanding into the roof maintenance business. As my roof needs cleaning, I will happily employ their services to do this work whenever they begin offering this service. You simply cannot go wrong with Massey. ~ D N

Massey Construction Group put a brand new roof on our house. Mark and his crew were professional, prompt, clean and did a great job. They used the highest quality materials and made sure everything was done properly and in a timely manner. They made sure to attend to every little detail including our skylights. The skylights were original to the house and needed replaced. One resided in the master bedroom and we had previously installed a blind. The available skylights were not the same size and Mark made sure the inside frame was custom altered to properly fit our blinds and made sure the inside ceiling looked perfect. They also took care of upgrades to the roof and dealing with our insurance company to qualify for wind mitigation deductions to our insurance policy. Dealing with the insurance company is usually a huge headache, it was nice to have Massey Construction Group take care of the whole process. ~ Morgan J

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